Customer Service

Questions regarding products or to check on an order, please contact:

OMG Roofing Products Webstore Customer Service
Joanne Sokolik
jsokolik@barkerspecialty.com
800-227-5377 x213
Barker Specialty Company
27 Realty Drive, Cheshire, CT 06410
Business Hours: Monday - Friday / 8:00 a.m. - 5:00 p.m. EST

General Information:

Stock Production Time:
Most in stock items will ship within 72 hours of placing your order.

Return/Exchange Policy:
Not satisfied? Simply call our Customer Service Department regarding any exchanges or returns. Returns accepted within 30 days of receipt. Item must be in same condition in which it was received. Worn/laundered items not accepted. Shipping is non-refundable. Item damaged? Give us a call and we will assist you with the exchange.

Shipping Policy:
Most orders are processed and shipped within 72 hours of being placed. Item out of stock? We will contact you and your order will ship complete once all items are in stock, unless otherwise discussed. Need it quick? Call our Customer Service Department or simply add a comment when placing your order, letting us know when you need it by. Additional shipping charges may apply.

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Fast Shipping

Most orders will leave our warehouse within 72 hours of placing your order. Items will ship standard. Contact customer service with any questions.

Need Help?

If you have a question on a product or would like to check on an order, don't hesitate to contact our customer service team.